Terms of Service
Terms and conditions governing our Electronic Manufacturing Services (EMS), ensuring transparency, IP protection, and quality assurance for a successful partnership.
Scope of Services
These terms apply to all Electronic Manufacturing Services (EMS) provided by ACE Electronics: Professional EMS & Turnkey PCBA Factory ("Supplier") to the purchasing entity ("Client"). Our comprehensive service scope includes:
- PCB Assembly: SMT (0201, BGA, FPGA), THT, and mixed technology assembly.
- Supply Chain: Procurement of PCBs and electronic components from authorized sources.
- Box Build: Enclosure fabrication, final mechanical assembly, and retail packaging.
- Value-Added: IC Programming, Conformal Coating (Acrylic/Parylene), and FCT.
Orders & Commercial Rules
Minimum Order Quantity (MOQ)
We specialize in High-Mix, Low-Volume production. While there is no strict MOQ for PCB Assembly labor, component sourcing is subject to distributor Minimum Pack Quantities (MPQ). Surplus components can be stored in our warehouse for up to 12 months free of charge.
Payment Terms
Prototyping & Samples 100% T/T in Advance
Mass Production Payment Before Shipment
Long-term Partners Payment Before Shipment
Lead Time & Delivery
Standard assembly lead time is 10-15 working days after all kits are ready. Full turnkey project timelines depend on the longest lead-time component in the BOM. We support EXW Shenzhen, FOB, or DAP shipping via DHL/FedEx.
Custom Terms: Tooling & IP
Intellectual Property Protection
We sign a strictly binding Non-Disclosure Agreement (NDA). All design files (Gerber, BOM, Firmware) remain the sole property of the Client. ACE Tech guarantees not to re-use, sell, or share your designs with any third party.
Tooling Ownership
All custom tooling paid for by the Client belongs to the Client, including:
- SMT Stencils
- Injection Molds
- Test Fixtures (FCT/ICT)
- PCB E-Test Fixtures
Storage & Life Cycle
We store and maintain client tooling free of charge for 2 years from the last order date. Molds are maintained for their guaranteed shot life (e.g., 300k shots) with routine cleaning and lubrication.
Quality & After-Sales
Inspection Standards
Unless otherwise specified, all assembly is inspected according to IPC-A-610 Class 2 standards. Class 3 inspection is available upon request for medical and automotive projects (IATF16949/ISO13485 compliant).
Defect Resolution (RMA)
Notification
Client notifies defects within 30 days of receipt.
Analysis (8D)
We provide 8D report within 5 working days.
Remedy
Free rework, replacement, or credit refund.
Legal & Dispute Resolution
Liability Limitation
The Supplier's maximum liability shall not exceed the total value of the Purchase Order (PO) related to the claim. The Supplier is not liable for consequential damages, lost profits, or third-party claims arising from the use of the product.
Force Majeure
Neither party shall be liable for delays or failures in performance caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, customs hold-ups, or global component shortages.
Governing Law
These terms are governed by the laws of the People's Republic of China. Any disputes unable to be resolved through friendly negotiation within 30 days shall be submitted to the Shenzhen Court of International Arbitration (SCIA).